How do I delete a member from the organization?

Permissions or access

• Only an Org Admin can delete a member from the organization.
• Team Admins cannot delete members from the organization. They can only remove members from teams.
• Before you delete a member, make sure they are removed from all teams they belong to.
• If the member owns Powtoons that need to stay in the organization, transfer ownership before deleting the member.

Steps

1. Remove the member from all teams they belong to.

• This can be done by you or by the Team Admin for each relevant team.

1. Check whether the member shared any Powtoons with a team.

• If they did, transfer ownership of those Powtoons to another team member before you remove the member.

1. Ask the member to remove any personal Powtoons they no longer need.

• If they created personal Powtoons that the organization needs, have them export those Powtoons to MP4 and send the files to the Org Admins.
• If needed, personal Powtoons can be transferred to another member before the user is permanently deleted.

1. In Powtoon Workspace, go to your Toolbox and click Manage Teams.
2. Click View all.
3. In the Org Admin page, click Unassigned Users in the hierarchy.

• Members who no longer belong to any teams appear here.

1. Select the member you want to delete.
2. Click the three dots at the end of the row.
3. Click Delete member.
4. If personal Powtoons are still in the member’s account, select a member from the drop-down list to receive them.
5. Click Transfer to transfer the Powtoons and delete the member from the organization.

Team impact

• Deleting the member removes them from the organization permanently.
• Their license returns to the unused license pool and can be assigned to a new member.
• Powtoons that are not transferred or exported before deletion may be lost with the account.
• This action cannot be reversed, and Powtoon cannot restore the deleted user account.

Related articles

• Removing members from a team
• Team permissions
• Sharing workspaces